briskcove Terms of Service

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Thank you for visiting briskcove. The following Terms of Service ("Terms") set out the conditions that apply when you visit, browse, or purchase from the briskcove website, mobile platform, product catalog, and customer support channels. Whether you are simply exploring our store or completing a purchase, your use of our platform confirms that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by briskcove, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with every applicable federal, state, and local law and regulation. Should you disagree with any portion of these Terms, you may not use our website or services and should discontinue access immediately.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the legal age of majority in your state of residence, whichever is higher.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or other tools to harvest product data or pricing without our prior permission;
  • Attempting to breach site security, data infrastructure, or the accounts of other users;
  • Reselling briskcove products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, briskcove may correct the mistake and modify or cancel any affected order before it is dispatched, issuing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is provided for reference only; customers with severe allergies should carefully review the product packaging labels before use.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required before an order is dispatched.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on briskcove's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of briskcove and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, briskcove shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to briskcove's support team for informal resolution.

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9. Changes to These Terms

briskcove may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: briskcove
• Customer Support Email: [email protected]
• Customer Support Phone: 17182889458
• Physical Business Address: 2273 Gleason Avenue, BRONX, NY 10462, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST